Matt Kenseth to Visit Smart Toyota

Posted by Smart Motors | Posted in Automotive, Community, Driving, Employees, Events, Family, Madison, News, Racing | Posted on 02-07-2014

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_MG_1039Local NASCAR fans will have a rare opportunity to meet one of racing’s current superstars, as Matt Kenseth visits Smart Toyota in Madison on Monday, July 14th. As some might expect of a small-town-Wisconsin born celebrity, Matt Kenseth, NASCAR standout, makes a concerted effort to reach his hometown crowd. Originally from nearby Cambridge, WI, Kenseth has been catapulted into the national limelight through years of impressive stock car racing. Although Kenseth currently resides in North Carolina, he still finds time to make it home to see his fans, and even to do a bit of racing. Recently, Kenseth took to his former home track at the Madison International Speedway, where he wowed and pleased fans with a hometown victory in his #8 Smart Toyota Camry. He’s scheduled to man the same car at Slinger Super Speedway on July 15th, as well. Prior to his race in Slinger, Matt Kenseth has again set aside time for fans, bringing his replica Dollar General race car to Smart Toyota in Madison. Guests will be given an opportunity to meet Matt for an autograph, see his car, and even test their skills in a NASCAR simulator.

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We’re ecstatic about the visit, as I’m sure many fans are, and are eager to see Kenseth’s replica race car, the NASCAR simulator, racing memorabilia, and Matt himself. The event is open to the public between 6 and 8 pm Monday evening, and guests interested in an autograph will be permitted after receiving a wristband, which will be distributed starting at 5pm. With opportunities to see and experience much of Kenseth’s racing world, this should prove to be an exciting evening for all in attendance.

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Some of the Smart Motors staff were on hand for Matt Kenseth’s recent victory at Madison Int’l Speedway

 

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It’s Tradition To Be A Bit Radical

Posted by Smart Motors | Posted in Community, Events, Family, Madison, News | Posted on 26-06-2014

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If someone asked you, “hey, want to go watch the Madison Radicals?” You would probably assume you had just been invited to witness a protest on the Capitol Square. You, however, would likely be mistaken. The Madison Radicals are, in fact, Madison’s very own professional Ultimate (Frisbee) team!RadFans

Professional ultimate is in its infancy in the US, with the American Ultimate Disc League (AUDL) only in its third year, and only the second season that Madison’s team has been competing. However, as many of Smart Motor’s loyal customers, fans, employees, and followers know, we’re big fans of staying ahead of the curve and checking out the latest and greatest before others have the chance. Which is why we decided to support and sponsor these high-flying local athletes, the Madison Radicals. If you’re one of the majority in the area who have never been to, and maybe even never heard of, a Radicals game, I suggest you check it out.LayoutBid

For those unfamiliar with the sport of “Ultimate,” it is an amalgamation of “better-known” sports; combining elements of football, basketball, hockey and soccer with the gravity-defying, childhood toy, the flying disc. You can check out the official Ultimate page for game play, rules, and regulations. The only thing you really need to know about Radicals Ultimate is that it’s F-U-N, fun! The atmosphere at games bring together some insanely athletic players, a goofy and enthusiastic crowd, outlandish intermission entertainment, and delicious local food and drink, all at the very cool historic Breese Stevens field on East Washington Ave.

SkyVSchillI’ve been fortunate to make several of this season’s games and neither the Radicals, nor their fans, disappoint. Well-executed offensive and defensive schemes tend to leave opponents in the proverbial dust, while a well-rounded crowd of 20-something goofballs, proud parents, and friendly local families pour on encouraging applause and chants. Several of the team’s sponsors engage the crowd with fun, between-quarters activities, including the Roman Candle’s pizza toss and the Great Dane’s costumed obstacle race. We at Smart Motors have yet to concoct an exciting halftime event, but, hey, we like suggestions.

As I mentioned, Smart Motors is not opposed to jump on an opportunity early or take a few risks once in a while, whether we’re investing in an Express Lube renovation, buying a body shop, or sponsoring a promising new sports team. Over the last 105 years, that strategy has worked out pretty well for Smart Motors. When you strive to be the biggest and best, sometimes you just have to do things that may seem a bit… well, radical!TeamNFans

 

Check out the Radical’s Facebook page to see more awesome pics!

 

 

– Matt Rice

Social Media Coordinator

Smart Motors Toyota & Scion

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Supporting Girls On The Run

Posted by Smart Motors | Posted in Community, Employees, Events, Health, Madison, News, Youth | Posted on 16-06-2014

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Two of our own employees take part in the 5k run

Recently, on Sunday, June 8, we proudly sponsored an event that aims to educate and empower young girls; Girls on the Run. This growing organization offers opportunities for young girls to learn about themselves and each other, gain mental, emotional, and physical health, as well as give back through a community project. A 10-week course of training, learning, and growing culminates in a fun 5K run, like the event this last weekend.

Representing Smart Motors at the event were employees Celia Kaiser and Nancy Lorrig. Both women ran the 5K race in support of local girls. Celia was impressed by “all of the support from families and friends that were there.” With nearly 900 girls participating, and nearly every Madison area elementary school represented, there was certainly an excellent turnout. “I was shocked by how many spectators there were,” said Celia. Our Scion Manager, Donnie Taylor, who was at the event to cheer on and support his daughter, expressed similar sentiment, saying, “ I was surprised by the number of people!”

The opportunity to support this event and organization is important to the success of our business, and other local businesses. Like many local, family owned businesses, we measure our success not only by our income or ability to grow, but also by the impact that we have in our community.  One of the tenants of the GOTR curriculum is “My community begins with me,” which we at Smart Motors certainly relate to.  Supporting organizations that can enhance the health and education of our local youth is an opportunity for us to contribute to our vibrant and welcoming community.

– Matt Rice

Social Media Coordinator

Smart Motors Toyota & Scion

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Smiles abound at Youth Triathlon

Posted by Smart Motors | Posted in Community, Events, Madison, News | Posted on 11-06-2014

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waunakee 2014 little boy finishersThere are few greater things than putting a smile on a satisfied customer’s face, and we at Smart Motors strive to do that hundreds of times a day through our Toyota service department, new and used car sales, and at Ball Body Shop. One of the few exceptions, though, would be helping to put smiles on children’s faces, which is something that we also love to do. This year, we’ve partnered with an awesome local organization, Tri 4 Schools, who organizes youth triathlons, fun-runs, and even fun training courses to help promote physical activity among local kids. This partnership is a fantastic way for us to give back to the local community, and provides some especially great smile-inducing moments.

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On Saturday May 3rd, Tri 4 Schools held its first youth triathlon of the season at Waunakee High School. This year’s event sold out, at 500 students ages 3-14 who competed in three different levels of racing. The exceptional turnout of athletes was matched by the enthusiastic support of friends, family, and community, including over 100 volunteers who helped cheer on and support racers, and kept the whole event fun and safe. The cool May morning brought some stiff winds that undoubtedly challenged the racers, but failed to deter anyone’s high spirits or infectious grins.

 

Through swimming, biking, and running it was obvious that both first-time and experienced racers alike enjoyed the camaraderie and light-hearted competition among friends and peers. I was especially impressed by the enthusiastic complements that the volunteers, parents, and other spectators had for all the participants. Congratulations for a job-well-done were in abundance and the radiant smiles of all in attendance made the collective pride the racers had for themselves and others, quite apparent.

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Not only was the Waunakee Youth Triathlon a fun, enjoyable event, but also proved successful for Tri 4 Schools, who raised nearly $12,000 at this year’s race. Tri 4 Schools commits money from race registrations back to local schools, who in-turn, invest the money in physical education curriculum, equipment, and other materials.

Opportunities to work with forward thinking local organizations like Tri 4 Schools are a great way to give back to a community that has supported the Smart Motors family for over 100 years, and we’re grateful to be a part of their efforts. Being witness to these young students’ perseverance and success is an excellent reminder to try our best in all we do. We’re committed to staying active in our community, and committed to providing our friends, guests, and customers the outstanding service they deserve and have come to expect from us.

 

 

The next Tri 4 Schools youth Triathlon will be in Middleton on Saturday, August 16, and we can’t wait!!!

To register for upcoming events, volunteer, or just learn more about Tri 4 Schools, visit their website – http://www.tri4schools.com/

 

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Toyota President’s Award

Posted by Smart Motors | Posted in Automotive, Awards, Car Care, Car Maintenance, Community, Employees, Madison, News | Posted on 23-04-2014

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Toyota’s President’s Award is a highly regarded distinction that is bestowed upon dealerships who excel in all facets of their operations.IMG_0675

Recognition as a President’s Award winner signifies that a dealership has shown not just high sales performance, but has provided outstanding customer service throughout sales and service transactions. These Award winning dealerships display high service retention rates and employ a variety of Toyota Certified staff among their sales and service representatives. We at Smart Motors have recently been awarded the Toyota’s President’s Award for 2013.

 

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Smart Toyota has earned the prestigious President’s Award seven years in a row since 2007. What does that mean to the average shopper looking for a new vehicle or service center? It means that our customers are happy customers! We’ve met and exceeded expectations far more often than not, and have given thousands of customers good reason to return to our business. The award shows that our staff is knowledgeable and friendly and that, company wide, our commitment to customer satisfaction continues through the life of a customer’s vehicle, not the length of their visit.

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Smart Express Lube – Remodeled and Reopen

Posted by Smart Motors | Posted in Automotive, Car Care, Car Maintenance, Driving, Madison, Service | Posted on 27-02-2014

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After nearly 4 months of destruction and subsequent reconstruction, the Smart Motors Express Lube is back to full-speed! As an “Express” lube facility, timeliness is essential. Our recently renovated no-appointment Express Lube facility has practically doubled in size, with literally twice as many service bays and a larger and more comfortable and convenient guest lounge.

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The reasoning behind the renovation was the aforementioned essential: timeliness! Our service customer base grows steadily every year and our hard-working Express Lube employees were becoming limited by their facilities and equipment, causing prolonged visits for our customers. Adding four additional bays to the four existing bays, all complete with the necessary equipment to perform routine oil and filter changes, tire rotation and repair, and a variety of other related services, will provide the staff with the space and tools necessary to quickly and conveniently serve our incoming guests.

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What has become somewhat routine for us here at Smart Motors in recent years, this substantial project was deemed essential for our continued growth, with long-term benefits greatly outweighing some short-term setbacks and challenges. The expanded Express Lube is sure to offer the outstanding service that Smart Motors customers have come to expect, combined with convenient no-schedule maintenance and lots of practical amenities that make for comfortable visits. The best part? Now we can accommodate even more guests and be introduced to new customers.

 

Whether you’re due for your next oil change, or have yet to experience Smart Motors’ award-winning service, come check out the newly expanded Express Lube.

 

 

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Getting to know Gompo

Posted by Smart Motors | Posted in Community, Family, Madison, News | Posted on 21-01-2014

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Through a connection with local organization, Chenrezig Fund, we have been able to support a young boy in India, and help provide him with necessary education.

Our young friend’s name is Gompo Dorjee, a ten year old Tibetan boy who lives in Delhi India. The youngest of three, Gompo has followed his two older brothers to the Tibetan Children’s Home where he is learning Tibetan, as well as Hindi and English. We have exchanged some correspondence with Gompo and it is obvious that he is a good spirited young man who enjoys the company of his brothers and friends at the school. Below is a Christmas message he sent us, as well as some photos. We look forward to hearing more from Gompo and to learn about his progress in school.

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Dear Sponsor,

Tashi Delek! How are you? Hope you are fine there. Here I am also fine and doing my studies well. One final exam is finished now and I am going to class 5. I am very happy because Christmas day is coming near I hope you also [are happy]. In our Hostel I had two best friends. We always play football because I love to play football and my favorite color is green and blue. How’s weather there? Here lots of cold and I am very lucky that I had got such a father like you. I will never forget your support. Lastly I will pray for your long life and may all your dreams come true. Wishing you a merry Christmas and happy new year.

Your Son,

Gompo Dorjee

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Quick Jump Start Guide

Posted by Smart Motors | Posted in Automotive, Car Care, Car Maintenance, Driving, Service, Winter Driving | Posted on 18-12-2013

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Your vehicle’s battery is responsible for starting your vehicle, as well as powering a variety of electrical accessories. An alternator recharges your battery while the vehicle is running, but your battery may become drained for a variety of reasons, including extreme temperatures, leaving lights on, or simply old age. No matter what the reason, a dead battery can leave you stranded, and frustrated. If you believe the battery is the culprit of your car-starting woes, follow these simple steps for a successful jump start.

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1.     Park the booster vehicle close but not touching the vehicle that needs to be jumped. Once in position, shut off the booster vehicle.

 

2.     Begin the process by clamping one of the positive jumper cable ends (red) to the positive battery terminal (labeled with a “+” on the battery) of the dead vehicle.

 

3.     Connect the other end of the positive cable (red) to the positive battery terminal on the booster vehicle (again, confirm that a “+” is next to the battery terminal).

 

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4.     Connect the negative cable end (black) to the negative battery terminal on the booster car (marked with a “-“). Finally, attach the other end of the negative cable to an unpainted metal surface on the engine of the dead car.

 

5.     Start the booster vehicle and allow it to idle for about 1 minute before attempting to start the dead vehicle.

 

6.     Start the dead vehicle and let the two vehicles idle for a few minutes.

 

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7.     Once the dead vehicle is started and running smoothly, disconnect the jumper cables in the reverse order that they were connected.

 

8.     Drive the revived car to somewhere safe and secure before shutting off the engine.

Note: If the dead vehicle is not starting after  a few attempts, check all connections and reposition if necessary. You may also need to let the booster vehicle idle for up to 5 minutes while connected to the dead vehicle, in order to reach an adequate charge.

 

 

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Keep Loving Your Car

Posted by Smart Motors | Posted in Auto Body, Auto Glass, Automotive, Driving, Madison, News | Posted on 10-12-2013

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When consumers shop for their next car purchase they spend countless hours online, driving through lots, and garnering insights from friends, relatives and strangers. The goal, obviously, is to find the perfect car that will suit their needs and keep them driving happily for

IMG_0453years to come. Most dealers, and certainly we here at Smart Motors, aim to help consumers do exactly that; find the perfect car for them. However, as we all know, life happens, people change, and sometimes that dream car can become less than ideal. We take issue with that here at Smart Motors, and want to make sure you’re getting the most out of your vehicle, so you can continue to drive with a big, care-free smile.

 

Our loyal customers know that bringing their Toyota back to Smart for service is a great way to keep their vehicle running in tip-top shape, which certainly adds comfort and ease to daily driving. However, we strive to go beyond routine maintenance and complimentary carwashes, and really want to ensure that you like driving the car you’re driving. We have two dedicated Quality Assurance Managers who are positioned to aid customers who do find themselves lacking in love for their current chariot. Roger Ingalls and Chad Nettesheim, our Quality Assurance Managers, aim to please. It’s their goal, and a goal for all of Smart Motors, to make sure th

at our customers are driving happy. Chad says it’s as simple as asking customers, “Hey, how is everything going with your car? Is there anything you don’t like about it?” If the answer is, “Yes,” then odds are Chad and Roger can help with a solution.

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Whether there are small cosmetic blemishes that you find frustratingly unsightly, your car needs a serious deep cleaning, or the absence of modern amenities is getting you down, we’ve got options to satisfy. From our service drive and guest lounge, we’re ready to provide you with a variety of options to not only keep you car running great, but looking, feeling, and functioning just as well. We offer fixes for cosmetic body damage; including spot paint repair, paintless dent removal, and even glass repair or replacement. A full detail shop offers intensive cleaning inside and out, from upholstery steam extraction to waxing and buffing. Of course, if you’re looking to update your vehicle with roof racks, mud flaps, electronics and more, we offer a full line of accessories to help you customize and optimize your vehicle.

 

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Of course, if you don’t feel that your vehicle is suiting you well, and want to explore the option of a new vehicle entirely, our Quality Assurance team can take the hassle and frustration out of evaluating your current vehicle and finding new options that would be a good fit. With tools to provide information about equity, trade-in value, and cost calculation, we can easily assist you in making a smart choice.

 

As a company who genuinely cares about their customer’s satisfaction, Smart Motors does strive to go above and beyond to keep guests happy. Our Quality Assurance Managers are just another example of this, and help make Smart Motors a great place to purchase or service your vehicles.

 

If you need to contact our Quality Assurance Managers, you can email them with questions, comments, or concerns.

Chad Nettesheim at CNettesheim@smartmotors.com and Roger Ingalls at RIngalls@smartmotors.com

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Meet The Smart Team – Ashley H.

Posted by Smart Motors | Posted in Automotive, Community, Employees, Family, Madison, Service | Posted on 30-10-2013

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Here at Smart Motors, we know we’ve got some of the nicest, smartest, and most interesting people around the Madison area, but you may not be aware. So, in an effort to introduce some of our spectacular team, we’ll be presenting quick interview-style profiles. Today I sat down with Smart Motors HR Generalist, Ashley. Like all of our employees, Ashley plays an essential role in our everyday operations, and is an integral part of the smooth running Smart Motors machine. Take a few minutes to learn more about Ashley, and stay tuned for more chances to “Meet The Smart Team.”

 

(Matt) Is this your first interview?

(Ashley) Yes it is

Mine too, so this should go well!

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I know you’re from Madison, can you tell me more about your background? 

I was born and raised in Madison, graduated form Madison East High School, and then went to college, starting out as a nursing major. I went home for a summer and worked for Kraft, where I got placed in their HR department and really liked it. I eventually graduated with my degree in human resources management from the university of Wisconsin Eau Claire, and I also obtained my PHR, a certificate for professionals of human resources.

I didn’t know that you started at college for nursing. What intrigued you about nursing?

Probably the same thing that brought me to human resources, which is helping people.

 

It sounds like there was carry over that you may have not realized. Are there some things that you’re able to do here that you may have been able to in nursing?

Sure, helping and teaching. I like being around other people and learning about others likes and dislike, and helping in general.

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What are some of the main responsibilities you have here at Smart Motors?

I do payroll, pre-screening and hiring for new employees, as well as assist managers with disciplinary situations. Benefits administration management is also a prominent part of the position.

 

You said you’ve been here for nearly 6 years. What do you like and what has kept you here?

I love our culture. We are a family owned business, and I like that we try to keep that family atmosphere here, which can be difficult with continuous growth.  That’s where Human Resources comes in, putting on United Way events, or an employee appreciation party when we got the Presidents Cabinet award, bringing people together.  Running blood drives and getting out into the community makes work more familiar and comfortable, too. It doesn’t hurt that I like the people I work with, as well!

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You mentioned United Way and blood drives, among other events to try and engage the employees with community partners. Is that something you’ve been a big part of?

I’ve been the campaign leader and manager for the United way since I’ve been here. I love that part of my job. I do also organize the blood drives.

 

Is it easy to engage the employees with these efforts, or is it a Smart Motors mandate? Are the employees excited to participate?

Yeah, I think the employees are excited to participate; it’s evident when we do fun events, like chili cook-offs and United Way privilege week. No one has to do those things, it’s just fun and people enjoy coming to work when there are fun events. The blood drive is dependent on employee participation, and we always exceed our goal. We’re working towards expanding this with more employees and even customers. I don’t’ think the events would do well if the employees weren’t engaged, and we would probably stop doing them altogether. We also have Smart Motors volleyball and Softball teams, which are obviously the choice of employees. It’s good to see people wanting to spend time with some co-workers outside of work.

 

You obviously enjoy being involved in the UW and blood drive; do you find yourself getting involved with these organizations, or others, outside of work?

I do, I’m actually on the board of directors for 4-C’s (Community Coordinated Child Care), which is a community based childcare organization, a not-for profit in Madison. I’m in the first year of my term there. They’re directly supported by United Way, which we are involved with here. Since they’re a non profit and don’t have staff for certain positions, they can ask me human resources questions about policy, or things like the Affordable Care Act. They may need some guidance from another professional, so I’ve volunteered to offer my service and expertise.

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You’re from the Madison area. What’s kept you in Madison and what do you personally like about the city?

I love Madison’s diversity, the variety of lifestyle between East and West Madison.  I appreciate both for different reasons, East because I grew up there, and West because it has better shopping (laughs)! The events are great too: Bratfest, Taste of Madison, Rhythm and booms is always fun…we’re not a huge city, but it’s definitely a fun area. §

 

That’s it; a quick glimpse at one of Smart’s fantastic employees. We’ll be showing off more of our excellent staff in the future, so come back in the months to come.

 

 

 

Written By Matt Rice – Smart Motors’ Social Media Coordinator

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