Smart Express Lube – Remodeled and Reopen

Posted by Smart Motors | Posted in Automotive, Car Care, Car Maintenance, Driving, Madison, Service | Posted on 27-02-2014

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After nearly 4 months of destruction and subsequent reconstruction, the Smart Motors Express Lube is back to full-speed! As an “Express” lube facility, timeliness is essential. Our recently renovated no-appointment Express Lube facility has practically doubled in size, with literally twice as many service bays and a larger and more comfortable and convenient guest lounge.

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The reasoning behind the renovation was the aforementioned essential: timeliness! Our service customer base grows steadily every year and our hard-working Express Lube employees were becoming limited by their facilities and equipment, causing prolonged visits for our customers. Adding four additional bays to the four existing bays, all complete with the necessary equipment to perform routine oil and filter changes, tire rotation and repair, and a variety of other related services, will provide the staff with the space and tools necessary to quickly and conveniently serve our incoming guests.

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What has become somewhat routine for us here at Smart Motors in recent years, this substantial project was deemed essential for our continued growth, with long-term benefits greatly outweighing some short-term setbacks and challenges. The expanded Express Lube is sure to offer the outstanding service that Smart Motors customers have come to expect, combined with convenient no-schedule maintenance and lots of practical amenities that make for comfortable visits. The best part? Now we can accommodate even more guests and be introduced to new customers.

 

Whether you’re due for your next oil change, or have yet to experience Smart Motors’ award-winning service, come check out the newly expanded Express Lube.

 

 

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Quick Jump Start Guide

Posted by Smart Motors | Posted in Automotive, Car Care, Car Maintenance, Driving, Service, Winter Driving | Posted on 18-12-2013

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Your vehicle’s battery is responsible for starting your vehicle, as well as powering a variety of electrical accessories. An alternator recharges your battery while the vehicle is running, but your battery may become drained for a variety of reasons, including extreme temperatures, leaving lights on, or simply old age. No matter what the reason, a dead battery can leave you stranded, and frustrated. If you believe the battery is the culprit of your car-starting woes, follow these simple steps for a successful jump start.

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1.     Park the booster vehicle close but not touching the vehicle that needs to be jumped. Once in position, shut off the booster vehicle.

 

2.     Begin the process by clamping one of the positive jumper cable ends (red) to the positive battery terminal (labeled with a “+” on the battery) of the dead vehicle.

 

3.     Connect the other end of the positive cable (red) to the positive battery terminal on the booster vehicle (again, confirm that a “+” is next to the battery terminal).

 

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4.     Connect the negative cable end (black) to the negative battery terminal on the booster car (marked with a “-“). Finally, attach the other end of the negative cable to an unpainted metal surface on the engine of the dead car.

 

5.     Start the booster vehicle and allow it to idle for about 1 minute before attempting to start the dead vehicle.

 

6.     Start the dead vehicle and let the two vehicles idle for a few minutes.

 

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7.     Once the dead vehicle is started and running smoothly, disconnect the jumper cables in the reverse order that they were connected.

 

8.     Drive the revived car to somewhere safe and secure before shutting off the engine.

Note: If the dead vehicle is not starting after  a few attempts, check all connections and reposition if necessary. You may also need to let the booster vehicle idle for up to 5 minutes while connected to the dead vehicle, in order to reach an adequate charge.

 

 

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Meet The Smart Team – Ashley H.

Posted by Smart Motors | Posted in Automotive, Community, Employees, Family, Madison, Service | Posted on 30-10-2013

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Here at Smart Motors, we know we’ve got some of the nicest, smartest, and most interesting people around the Madison area, but you may not be aware. So, in an effort to introduce some of our spectacular team, we’ll be presenting quick interview-style profiles. Today I sat down with Smart Motors HR Generalist, Ashley. Like all of our employees, Ashley plays an essential role in our everyday operations, and is an integral part of the smooth running Smart Motors machine. Take a few minutes to learn more about Ashley, and stay tuned for more chances to “Meet The Smart Team.”

 

(Matt) Is this your first interview?

(Ashley) Yes it is

Mine too, so this should go well!

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I know you’re from Madison, can you tell me more about your background? 

I was born and raised in Madison, graduated form Madison East High School, and then went to college, starting out as a nursing major. I went home for a summer and worked for Kraft, where I got placed in their HR department and really liked it. I eventually graduated with my degree in human resources management from the university of Wisconsin Eau Claire, and I also obtained my PHR, a certificate for professionals of human resources.

I didn’t know that you started at college for nursing. What intrigued you about nursing?

Probably the same thing that brought me to human resources, which is helping people.

 

It sounds like there was carry over that you may have not realized. Are there some things that you’re able to do here that you may have been able to in nursing?

Sure, helping and teaching. I like being around other people and learning about others likes and dislike, and helping in general.

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What are some of the main responsibilities you have here at Smart Motors?

I do payroll, pre-screening and hiring for new employees, as well as assist managers with disciplinary situations. Benefits administration management is also a prominent part of the position.

 

You said you’ve been here for nearly 6 years. What do you like and what has kept you here?

I love our culture. We are a family owned business, and I like that we try to keep that family atmosphere here, which can be difficult with continuous growth.  That’s where Human Resources comes in, putting on United Way events, or an employee appreciation party when we got the Presidents Cabinet award, bringing people together.  Running blood drives and getting out into the community makes work more familiar and comfortable, too. It doesn’t hurt that I like the people I work with, as well!

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You mentioned United Way and blood drives, among other events to try and engage the employees with community partners. Is that something you’ve been a big part of?

I’ve been the campaign leader and manager for the United way since I’ve been here. I love that part of my job. I do also organize the blood drives.

 

Is it easy to engage the employees with these efforts, or is it a Smart Motors mandate? Are the employees excited to participate?

Yeah, I think the employees are excited to participate; it’s evident when we do fun events, like chili cook-offs and United Way privilege week. No one has to do those things, it’s just fun and people enjoy coming to work when there are fun events. The blood drive is dependent on employee participation, and we always exceed our goal. We’re working towards expanding this with more employees and even customers. I don’t’ think the events would do well if the employees weren’t engaged, and we would probably stop doing them altogether. We also have Smart Motors volleyball and Softball teams, which are obviously the choice of employees. It’s good to see people wanting to spend time with some co-workers outside of work.

 

You obviously enjoy being involved in the UW and blood drive; do you find yourself getting involved with these organizations, or others, outside of work?

I do, I’m actually on the board of directors for 4-C’s (Community Coordinated Child Care), which is a community based childcare organization, a not-for profit in Madison. I’m in the first year of my term there. They’re directly supported by United Way, which we are involved with here. Since they’re a non profit and don’t have staff for certain positions, they can ask me human resources questions about policy, or things like the Affordable Care Act. They may need some guidance from another professional, so I’ve volunteered to offer my service and expertise.

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You’re from the Madison area. What’s kept you in Madison and what do you personally like about the city?

I love Madison’s diversity, the variety of lifestyle between East and West Madison.  I appreciate both for different reasons, East because I grew up there, and West because it has better shopping (laughs)! The events are great too: Bratfest, Taste of Madison, Rhythm and booms is always fun…we’re not a huge city, but it’s definitely a fun area. §

 

That’s it; a quick glimpse at one of Smart’s fantastic employees. We’ll be showing off more of our excellent staff in the future, so come back in the months to come.

 

 

 

Written By Matt Rice – Smart Motors’ Social Media Coordinator

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Prevent Car Trouble on Summer Trips

Posted by Smart Motors | Posted in Automotive, Driving, Family, News, Service | Posted on 02-07-2013

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Heading off for a summer road trip?  Here are a few pointers to help ensure that your trip goes smoothly.

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WHAT TO CHECK BEFORE YOU LEAVE

Tire Pressure – Tires should be inflated to manufacturer’s recommendation; you can find the recommended tire pressure label inside the driver door-jamb, in the glove box of most vehicles, or in the owner’s manual.  Under-inflated tires become hot, and can cause a blow-out.   Properly inflated tires also save on fuel.  Also, check your spare to make sure it is ready to use just in case.

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Check your door-jamb for tire and inflation information

Coolant – Make sure your anti-freeze/coolant is up to date and the level is full.  Use only the coolant recommended by the manufacturer for your particular car, and have it serviced according to the recommended maintenance schedule.

Washer Fluid and Wiper Blades – With plenty of bugs flying this time of year you need to make sure you have a full tank of washer fluid.  Make sure your wipers don’t streak, and that the rubber is not split or torn.  Wipers should typically be changed once per year.

Engine Oil – Check your oil level, making sure it is on the full mark.  Double check that your service is up to date, and if your trip will cause you to exceed the mileage that is recommended for your next oil change, change it early.  Clean oil will protect your engine and keep it cooler better than dirty oil.

Battery – Hot weather is actually harder on batteries than cold weather.  Inspect your battery terminals for excess corrosion.  Corrosion can be cleaned off by making a paste with baking soda and water and scrubbing off with a wire brush.  If your battery is older, it is a good idea to have it checked before you go on a long trip.  Any signs of acid leakage and the battery should be replaced.

Belts and Hoses – Visually check that hoses do not appear to be leaking or bulging.  Look at the underside of the belts, and if there are any cracks in the ribbing, the belts should be changed.

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Replace cracked belts

Lights – Make sure all lights work, including license plate and side-marker lights.  Make sure the headlamp lenses are clean and clear for best night driving.

 

WHAT TO BRING WITH YOU

First Aid Kit – Have basic supplies like bandages, burn ointment, insect bite treatment, anti-biotic ointment and alcohol wipes available.

Water – You never know if you will find yourself stuck in a traffic jam on a hot day and not be able to get off the road to get drinks.  Have water for all occupants available.  Power bars are also good to have on hand in case you can’t get to food easily.

A Fully-Charged Cell Phone – Today’s cell phones are loaded with useful options from GPS to lodging suggestions. Of course, in an emergency, the ability to contact help is the phone’s most valuable function. Also, purchasing a car charger for your phone will ensure you’ve always got enough battery life.

A Flashlight with Fresh Batteries – Whether you have to locate lost items under seats, change a tire in the dark, or flag down assistance, a flashlight can prove very useful. Many smart phones can be used as a short-term flashlight by simply downloading an app.

A Road Atlas – GPS is great, but not always perfect for finding detours.

A Rain Suit – Even large trash bags can be used in a pinch, but it is a good idea to have rain protection in case you have to change a tire in bad weather.

 

OTHER FUEL SAVING TIPS

In addition to making sure your tires are properly inflated, here a few other tips to help save fuel:

Use Cruise Control – Studies have shown that by maintaining a steady speed over all terrains by using cruise control, you will improve your fuel economy.

Use A/C – It may sound counterintuitive, but A/C is more efficient than opening windows, because open windows create excessive drag.  The most efficient is to do neither, but driving in a hot car can speed up driver fatigue.

Drive the Speed Limit – As unpopular as this might sound, every 5 mph you add will decrease your fuel economy by up to 10%.  It becomes more pronounced over 65 mph.

 

Hopefully these tips will help you have a safe and trouble-free summer road trip!

 – From Contributor, Matt Jones, Smart Toyota Service Manager and 18+ year automotive service and repair professional

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