Keep Loving Your Car

Posted by Smart Motors | Posted in Auto Body, Auto Glass, Automotive, Driving, Madison, News | Posted on 10-12-2013

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When consumers shop for their next car purchase they spend countless hours online, driving through lots, and garnering insights from friends, relatives and strangers. The goal, obviously, is to find the perfect car that will suit their needs and keep them driving happily for

IMG_0453years to come. Most dealers, and certainly we here at Smart Motors, aim to help consumers do exactly that; find the perfect car for them. However, as we all know, life happens, people change, and sometimes that dream car can become less than ideal. We take issue with that here at Smart Motors, and want to make sure you’re getting the most out of your vehicle, so you can continue to drive with a big, care-free smile.

 

Our loyal customers know that bringing their Toyota back to Smart for service is a great way to keep their vehicle running in tip-top shape, which certainly adds comfort and ease to daily driving. However, we strive to go beyond routine maintenance and complimentary carwashes, and really want to ensure that you like driving the car you’re driving. We have two dedicated Quality Assurance Managers who are positioned to aid customers who do find themselves lacking in love for their current chariot. Roger Ingalls and Chad Nettesheim, our Quality Assurance Managers, aim to please. It’s their goal, and a goal for all of Smart Motors, to make sure th

at our customers are driving happy. Chad says it’s as simple as asking customers, “Hey, how is everything going with your car? Is there anything you don’t like about it?” If the answer is, “Yes,” then odds are Chad and Roger can help with a solution.

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Whether there are small cosmetic blemishes that you find frustratingly unsightly, your car needs a serious deep cleaning, or the absence of modern amenities is getting you down, we’ve got options to satisfy. From our service drive and guest lounge, we’re ready to provide you with a variety of options to not only keep you car running great, but looking, feeling, and functioning just as well. We offer fixes for cosmetic body damage; including spot paint repair, paintless dent removal, and even glass repair or replacement. A full detail shop offers intensive cleaning inside and out, from upholstery steam extraction to waxing and buffing. Of course, if you’re looking to update your vehicle with roof racks, mud flaps, electronics and more, we offer a full line of accessories to help you customize and optimize your vehicle.

 

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Of course, if you don’t feel that your vehicle is suiting you well, and want to explore the option of a new vehicle entirely, our Quality Assurance team can take the hassle and frustration out of evaluating your current vehicle and finding new options that would be a good fit. With tools to provide information about equity, trade-in value, and cost calculation, we can easily assist you in making a smart choice.

 

As a company who genuinely cares about their customer’s satisfaction, Smart Motors does strive to go above and beyond to keep guests happy. Our Quality Assurance Managers are just another example of this, and help make Smart Motors a great place to purchase or service your vehicles.

 

If you need to contact our Quality Assurance Managers, you can email them with questions, comments, or concerns.

Chad Nettesheim at CNettesheim@smartmotors.com and Roger Ingalls at RIngalls@smartmotors.com

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Ball Body Shop Gets Dramatic Face Lift

Posted by Smart Motors | Posted in Auto Body, Auto Glass, Automotive, Body Shop, Glass Repair, News | Posted on 25-09-2013

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IMG_0491Over the last several months, a serious transformation has taken place at Ball Body Shop. The reputable local auto body center has taken major steps in setting itself apart from the competition, both in size and capability. A recent 8,000 square foot expansion makes the Smart Motors owned body shop the largest in the state, and the addition of state-of-the-art technologies, make it one of the most advanced.

 

The “face-lift” is far from being merely cosmetic, as Ball now has doubled its service capacity to nearly 300 vehicles per month. New and improved prep and paint booths, along with specific training, also allow Ball to speed through a previously laborious painting process in 45 minutes. Also being employed at the improved facility is a $20,000 computerized welder, which aids with frame and body reconstruction by recognizines vehicles by their specific make and model.

 

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On top of these improvements are other impressive amenities, including in-house glass repair and a full-service rental fleet. As a truly full-service shop, Ball Body Shop can lend their impressive technology and talent to any make and model vehicle on jobs of any size. From paintless dent repair to major collisions, Ball is sure to have your car back to pre-accident condition in no time.

As a division of Smart Motors, customer service will always be of paramount importance at Ball, and customers can expect helpful and friendly service at every turn. Best yet? Ball works with all major insurance companies and is ready to help guide you through the repair process. A substantial investment has been made in improving the capabilities of this body shop facility, and members of Ball are ready to prove to customers that the improvements are worth every penny.

 

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Ball Body Shop and Novus Glass – Madison are located at 2225 Eagle Dr. in Middleton, WI. Smart Motors is located at 5901 Odana Rd. in Madison, WI.

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