Keep Loving Your Car

Posted by Smart Motors | Posted in Auto Body, Auto Glass, Automotive, Driving, Madison, News | Posted on 10-12-2013

Tags: ,

0

 

When consumers shop for their next car purchase they spend countless hours online, driving through lots, and garnering insights from friends, relatives and strangers. The goal, obviously, is to find the perfect car that will suit their needs and keep them driving happily for

IMG_0453years to come. Most dealers, and certainly we here at Smart Motors, aim to help consumers do exactly that; find the perfect car for them. However, as we all know, life happens, people change, and sometimes that dream car can become less than ideal. We take issue with that here at Smart Motors, and want to make sure you’re getting the most out of your vehicle, so you can continue to drive with a big, care-free smile.

 

Our loyal customers know that bringing their Toyota back to Smart for service is a great way to keep their vehicle running in tip-top shape, which certainly adds comfort and ease to daily driving. However, we strive to go beyond routine maintenance and complimentary carwashes, and really want to ensure that you like driving the car you’re driving. We have two dedicated Quality Assurance Managers who are positioned to aid customers who do find themselves lacking in love for their current chariot. Roger Ingalls and Chad Nettesheim, our Quality Assurance Managers, aim to please. It’s their goal, and a goal for all of Smart Motors, to make sure th

at our customers are driving happy. Chad says it’s as simple as asking customers, “Hey, how is everything going with your car? Is there anything you don’t like about it?” If the answer is, “Yes,” then odds are Chad and Roger can help with a solution.

IMG_0012

 

Whether there are small cosmetic blemishes that you find frustratingly unsightly, your car needs a serious deep cleaning, or the absence of modern amenities is getting you down, we’ve got options to satisfy. From our service drive and guest lounge, we’re ready to provide you with a variety of options to not only keep you car running great, but looking, feeling, and functioning just as well. We offer fixes for cosmetic body damage; including spot paint repair, paintless dent removal, and even glass repair or replacement. A full detail shop offers intensive cleaning inside and out, from upholstery steam extraction to waxing and buffing. Of course, if you’re looking to update your vehicle with roof racks, mud flaps, electronics and more, we offer a full line of accessories to help you customize and optimize your vehicle.

 

IMG_0394

Of course, if you don’t feel that your vehicle is suiting you well, and want to explore the option of a new vehicle entirely, our Quality Assurance team can take the hassle and frustration out of evaluating your current vehicle and finding new options that would be a good fit. With tools to provide information about equity, trade-in value, and cost calculation, we can easily assist you in making a smart choice.

 

As a company who genuinely cares about their customer’s satisfaction, Smart Motors does strive to go above and beyond to keep guests happy. Our Quality Assurance Managers are just another example of this, and help make Smart Motors a great place to purchase or service your vehicles.

 

If you need to contact our Quality Assurance Managers, you can email them with questions, comments, or concerns.

Chad Nettesheim at CNettesheim@smartmotors.com and Roger Ingalls at RIngalls@smartmotors.com

Share this:
Facebook Twitter Linkedin Digg Delicious Stumbleupon Email

Winter Pests: Keeping Rodents out of Your Vehicle

Posted by Smart Motors | Posted in Auto Body, Automotive, Car Care, Car Maintenance, Driving, Pest Control, Winter Driving | Posted on 23-10-2013

Tags: , , , , , , , , ,

2

Does anyone remember Klondike Kat anymore?  His motto was:  “Klondike Kat always gets his mouse!”  Of course, he never did, but many of us could use a mouse catcher for our cars this time of year.

As the weather turns colder, rodents like mice and even rats look for warm places to nest and get away from the elements, and many find cars to be an ideal option.  Vehicles tend to be warm, dry, and full of little places to hide from predators.  Unfortunately, once these animals get inside, they tend to do a lot of damage.

A common hang out for these pests is under the hood, and they like to get inside things like the air filter housing, where they will chew up the filter to make nesting material.  Small animals will also go under the hood insulation, often dragging food along with them, like dog food, bird seed, acorns and walnuts.  If they don’t have food to bring along, they may feast on the wiring in the engine compartment and wreak havoc on your ability to drive the car.

Rodents can find their way inside the car, as well.  They typically can enter through the ventilation system, and love to nest near the heater fan, which is generally located behind the glove box on the right side of the dash, nearby or directly above the heater core.  The heater core stays warm long after you leave the car and have turned off the engine, making this spot an ideal nesting area.  These critters pack food and nesting material inside the fan blade, which looks similar to a hamster wheel, and throw the blade out of balance, causing noise and vibration during operation.  Other problems stemming from this include blocked vents, which impedes airflow, as well as complications from chewed wiring.

Mice_Fan_Compartment

Now, it’s bad enough to think about mice living in your vehicle, but it can get worse:  they can die inside the engine compartment or vehicle, as well.  Whether these bothersome tenants meet their demise trying to escape fan blades, chewing electrified wires, or otherwise, the outcome remains the same. The often hard-to-find remains can be foul smelling and continue to contribute to the aforementioned problems. Finding the culprit and eliminating the damage and the odor can be difficult and expensive.  How big of a problem is this?  We have seen damage over $10,000 caused by rodents.  And we see about one vehicle per week during the warm months with a problem, and sometimes 4 or 5 per week when the weather turns cold.  Fortunately for some owners, comprehensive insurance usually covers the cost of repairs (see your agent for coverage).

 

The best solution to this problem is to avoid the problem in the first place. Below are several tips that should help prevent rodents from exploring your chariot.

 

  1. Don’t store pet food or bird food in a garage or outside unless it is in a tightly sealed, mouse-proof container.  Food attracts rodents, and they will take that food into your car.mice-dryer-sheet
  2. Depending on how you feel about trapping, killing, or poisoning mice, the best way to keep them out of your car is to keep them out of your garage.  Setting traps or poison baits are one way, but moth-balls strategically placed in a garage (away from children and pets) can also be effective.
  3. Many boat and RV owners will stuff fabric softener sheets into compartments when the vehicles are put into storage.  Placing Bounce fabric softener sheets in the glove box, under the seats and even inside the hood insulation may keep mice away.  There is the added benefit of that fresh laundry smell, too!mice_vacuum
  4. Throw away garbage in your car.  Those dropped French fries between the seats are attractants to animals.  Keeping the interior clean will help keep the mice away.
  5. Get a cat!

 

 

A little prevention can go a long way to protecting your car from invasion this fall and winter, and can potentially save you from costly cleaning and repairs.

Cat-and-Mouse

 

 

 

 

 

 

 

 

Written by Matt Jones – Smart Motors Service Manager

Share this:
Facebook Twitter Linkedin Digg Delicious Stumbleupon Email

Ball Body Shop Gets Dramatic Face Lift

Posted by Smart Motors | Posted in Auto Body, Auto Glass, Automotive, Body Shop, Glass Repair, News | Posted on 25-09-2013

Tags: , , , , , , , , , ,

1

IMG_0491Over the last several months, a serious transformation has taken place at Ball Body Shop. The reputable local auto body center has taken major steps in setting itself apart from the competition, both in size and capability. A recent 8,000 square foot expansion makes the Smart Motors owned body shop the largest in the state, and the addition of state-of-the-art technologies, make it one of the most advanced.

 

The “face-lift” is far from being merely cosmetic, as Ball now has doubled its service capacity to nearly 300 vehicles per month. New and improved prep and paint booths, along with specific training, also allow Ball to speed through a previously laborious painting process in 45 minutes. Also being employed at the improved facility is a $20,000 computerized welder, which aids with frame and body reconstruction by recognizines vehicles by their specific make and model.

 

IMG_0014

On top of these improvements are other impressive amenities, including in-house glass repair and a full-service rental fleet. As a truly full-service shop, Ball Body Shop can lend their impressive technology and talent to any make and model vehicle on jobs of any size. From paintless dent repair to major collisions, Ball is sure to have your car back to pre-accident condition in no time.

As a division of Smart Motors, customer service will always be of paramount importance at Ball, and customers can expect helpful and friendly service at every turn. Best yet? Ball works with all major insurance companies and is ready to help guide you through the repair process. A substantial investment has been made in improving the capabilities of this body shop facility, and members of Ball are ready to prove to customers that the improvements are worth every penny.

 

IMG_0006IMG_0005IMG_0002

 

 

 

 

 

 

 

Ball Body Shop and Novus Glass – Madison are located at 2225 Eagle Dr. in Middleton, WI. Smart Motors is located at 5901 Odana Rd. in Madison, WI.

Share this:
Facebook Twitter Linkedin Digg Delicious Stumbleupon Email